Shipping Policy

  • Processing Times
    Orders typically process in 1–3 business days. During peak periods, processing may take longer.

  • Delivery Estimates
    Shown at checkout and in your confirmation email. Typical windows:
    • Domestic: 3–7 business days
    • International: 7–21 business days
    Delays can occur due to customs, weather, or carrier issues.

  • Chinese New Year Notice
    Please note that during the Chinese New Year period (10 February 2026 – 24 February 2026 ), processing and delivery times may experience temporary delays due to reduced operations at suppliers and logistics partners. We appreciate your understanding during this festive period.
  • Tracking
    We send a tracking link when your order ships.

  • Address Accuracy
    Please ensure your shipping details are correct. We are not responsible for non-delivery due to incorrect addresses.

  • Customs, Duties & Taxes
    International shipments may incur duties or import taxes charged by your country’s customs authority. These are your responsibility.

  • Lost or Damaged Parcels
    If your order is lost or arrives damaged, contact us within 7 days of delivery (or expected delivery) at contact@hypethewalk.com with photos and your order number.